top of page

Privacy Policy

MP Relavistic respects your privacy and the choices you make about your information.  This privacy policy contains important information on how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information.

 

This Privacy Policy tells you about the following:

​

  • Personal information we collect about you

  • How your personal information is collected

  • Use of Cookies

  • How and why we use your personal information

  • Promotional communications

  • Who we share your personal information with

  • Personal information we sold or disclosed for a business purpose

  • Where your personal information is held

  • How long your personal information will be kept

  • Transferring your information out of the EEA

  • Your rights under the GDPR

  • Your rights under the CCPA

  • Your rights under the VCDPA

  • Keeping your information secure

  • How to exercise your rights

  • How to file a GDPR complaint

  • Changes to this privacy notice

​

This Privacy Policy only applies to information that we collect from you through MPRelavistic.com (the “Website”). It does not apply to information that we collect in any other way. It does not apply to any third party website or application to which you may be redirected. You are encouraged to investigate third party privacy policies before disclosing your personal information.

 

The servers that host the Website are located in the United States, and any Personal Information (defined below) that you provide to us will be processed by us or our service providers in the United States. You must be at least 18 years old to use the Website. We do not knowingly collect information from anyone under the age of 18, and if you are not 18, you may not use the Website.

 

If you do not want your information collected or used in the ways we describe in this Privacy Policy, you should not use our Website. Your use of the Website means you agree with this Privacy Policy. If you have questions about our Privacy Policy, please contact our Privacy Officer at privacy@mprelavistic.com.

 

Personal Information We Collect About You.

​

All information that identifies you personally is “Personal Information.” The Website is an informational Website that describes what MP Relavistic is and what it does. You can visit the Website without telling us who you are or revealing any Personal Information about yourself. However, if you’d like to register for further information provided by MP Relavistic, you will need to submit certain Personal Information to our Website.

​

We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

 

  • Identifiers: Information that identifies, relates to, describes, or is capable of being associated with, a particular individual such as name, social security number, address, telephone number, driver's license, passport number, and state identification card number. 

  • Financial Information: Account numbers, credit or debit card numbers.

  • Internet or other electronic network activity information: Mobile device and online identifiers, Mac address, IP address, cookie IDs, browser activity, search history, social media information, and information regarding your interaction with our website or mobile application.

  • Precise geolocation data.

 

This personal information is required to provide our products and/or services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing these to you.

​

You may also submit other information to us (such as information about your professional credentials if you apply for a position with our company) through free text fields.

​

How Your Personal Information is Collected.

​

We collect most of this personal information directly from you—in person, by telephone, text or email, and/or via our website. However, we may also collect information:

​

  • From publicly accessible sources (e.g., property records);

  • Directly from a third party (e.g., sanctions screening providers, credit reporting agencies, or customer due diligence providers);

  • From a third party with your consent (e.g., your bank);

  • From cookies on our website; and

  • Via our IT systems, including:

  • Door entry systems and reception logs;

  • Automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems; and

 

Use of Cookies.

​

We may use “cookies.” A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a Website’s computers and stored on your computer’s hard drive.

​

We may use cookies to collect general, non-personal, statistical information about the use of the Website, such as how many visitors visit a specific page, how long they stay on that page, the sequence of pages accessed, and which hyperlinks, if any, are selected. We may also use cookies for purposes of identification of your computer when you revisit our Website. Those cookies will make it easier for you to use our Website.

​

Depending on the type of browser you are using, your browser may be set to alert you to the use of cookies. You do not have to accept all cookies sent to you by this Website; however, depending on the particular cookie you reject, you may not be able to use some of the features of this Website.

​

Visitors Under the Age of 13.

​

We do not knowingly collect any personal information from visitors or users of our site who are under the age of 13. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children to never provide personal information through the Internet without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

​

How and Why We Use Your Personal Information.

​

The table below explains what we use (process) your personal information for and our reasons for doing so:

 

Promotional Communications.

​

We may use your personal information to send you updates (by email, text message, telephone or post) about our products and/or services, including exclusive offers, promotions or new products or services.

​

We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

​

We will always treat your personal information with the utmost respect and never sell OR share it with other organizations for marketing purposes.

​

You have the right to opt out of receiving promotional communications at any time by:

​

  • Contacting us at privacy@mprelavistic.com; or

  • Using the “unsubscribe” link in emails or “STOP” number in texts

​​

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.

​

Who We Share Your Personal Information With.

​

We routinely share personal information with:

​

  • Our affiliates, including companies within the M-Partners, Inc. group;

  • Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses and delivery companies;

  • Other third parties we use to help us run our business, such as marketing agencies or website hosts;

  • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;

  • Credit reporting agencies;

  • Our insurers and brokers;

  • Our bank(s);

  • External auditors; 

  • Our attorneys; and/or

  • Law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

​​

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers to ensure they can only use your personal information to provide services to us and to you. 

​

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

​

Where Your Personal Information is Held.

​

Information may be held at our offices and those of our group companies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Information with”).

​

Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA”.

​

How Long Your Personal Information Will Be Kept.

​

We will keep your personal information while you have an account with us or while we are providing products and/or services to you. Thereafter, we will keep your personal information for as long as is necessary:

​

  • To respond to any questions, complaints or claims made by you or on your behalf;

  • To show that we treated you fairly; or

  • To keep records required by law.

 

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.

​

Transferring Your Personal Information Out of the EEA.

​

To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), e.g.:

​

  • With your and our service providers located outside the EEA;

  • If you are based outside the EEA; or

  • Where there is an international dimension to the services we are providing to you.

 

These transfers are subject to special rules under European and UK data protection law.

​

Non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission. To obtain a copy of those clauses or if you would like further information, please contact us at privacy@mprelavistic.com.

​

Your Rights Under the GDPR.

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.

 

Your Rights Under the CCPA.

​

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

​

Your Rights Under the VCDPA.

 

Residents of Virginia have certain personal data rights under the Virginia Consumer Data Protection Act (VCDPA) which may be exercised free of charge up to two times per year, provided that in cases where the requests are manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee to cover the administrative costs of complying with the request or decline to comply with the request.

​

You have the right to:

​

  • Confirm whether or not we are processing your personal data and access that data.

  • Correct inaccuracies in your personal data.

  • Delete personal data provided by or obtained about you.

  • Opt-out of the processing of your personal data for targeted advertising.

  • Opt-out of the sale of your personal data.

  • Opt-out of profiling performed in furtherance of decisions that produce legal or similarly significant effects.

  • Non-discrimination or retaliation for exercising any of these rights.

​

We are required to respond without undue delay but within 45 days of receipt of your request. Depending on factors such as the type and complexity of the request, we may extend the time for response once for an 45 additional days, as long as we notify you within the original 45 days.

​

If we decline to take action regarding your request, we must notify you without undue delay, but within 45 days of the receipt of the notice and provide information on our appeal process. We are required to provide justification and provide information on the appeal process within a reasonable time after the communication of the decision to decline.

​

Please note that you may only make a VCDPA-related data access or data portability disclosure request twice within a 12-month period

 

Keeping Your Information Secure.

​

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.​ We continually test our systems, which means we follow top industry standards for information security. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

How to Exercise Your Rights.

​

If you would like to exercise any of your rights as described in this Privacy Policy, you can do so here: https://mprelavistic.com/contact-us. You may also call us at (216) 545-5686, or email us at privacy@mprelavistic.com. 

​

If your request is declined, you may file an appeal with us as follows:

 

By mail:

 

MP Relavistic

Attn: Privacy Appeal

8803 Brecksville Road #7234

Brecksville, Ohio 44141

 

By phone:

 

(216) 545-5686, option 3.

 

Online:

 

Through our contact portal at https://mprelavistic.com/contact-us.

​

If you choose to contact us directly by website, email, phone, or in writing], you will need to provide us with:

​

  • ​Enough information to identify you (e.g., your full name, address and customer or matter reference number)

  • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and

  • A description of what right you want to exercise and the information to which your request relates.

 

​We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person's behalf.

​

Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

 

How to File a GDPR Complaint.

​

We hope that we can resolve any query or concern you raise about our use of your information.

​

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. You may find your supervisory authority by visiting this website: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

​

Changes to This Privacy Notice.

​

This privacy notice was published on May 7, 2021 and last updated on July 1, 2023. We may change this privacy notice from time to time–when we do, we will inform you via our website.

​

How to Contact Us.

​

We are happy to address questions about our Privacy Policy. Please send your questions to our Privacy Officer at privacy@mprelavistic.com, by phone at (216) 545-5686, option 3, or by mail at:

​

MP Relavistic

Attn: Privacy Officer

8803 Brecksville Road #7234

Brecksville, Ohio 44141

​

Do You Need Extra Help?

​

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).

​

​

bottom of page